Frequently Asked Questions

What is the least expensive ticket?

The Computik is our most popular ticket. Our DIY Full Color tickets are our most inexpensive tickets but have fewer lines of text available.

Where can I get an order form?

Right-Click Here and choose "Save Target as" to save a pdf of the order form to your hard drive or you can also phone, fax, mail or e-mail in your request, and we will send one to you.

Can I order my tickets online?

Online ordering is available for inventory items and many DIY admissions products. You can order them on our website through our online store.

What is the turnaround time?

Turnaround time varies per ticket style. Standard Computik, Digitik and Full Color DIY tickets have a 5 working day turnaround time. Additional time is needed for special applications such as proofs, perforations, logos, backprints and custom orders. High volume and complexity of order may affect turnaround time. High volume months are Jan-Mar & Aug-Oct. Exact delivery date is based on method of shipment.

How are the tickets shipped?

You can choose from FedEx overnight, 2 day, 3 day or ground service. FexEx International Economy and Priority are available for international orders. Trucking is available for larger orders.

How long does it take to ship my order?

Use our shipping map to determine the transit time from Arkansas to your location.

Can you integrate QR codes in my tickets?

You can. Please click here for more information or give us a call to help you on your way.

How do I send in my art?

Original art can be sent in a Photoshop, Illustrator, InDesign, or Word Document (text only). Files should be e-mailed to your sales representative or your Customer Service Rep. See our design guidelines for more information.

Is there a minimum quantity I need to order?

Our prices are based on a per thousand cost and are pro-rated. In most cases, 100 is the minimum order.

Does it cost more to number the tickets?

There is no additional cost to number the tickets for GA or print custom variable data (section, row, and seat) for Reserved Seating.

Is there a set up fee on each order?

There is a processing fee on every order placed by phone which is why we suggest you group as many events together as possible and order them all at one time. Online orders have no processing fee unless entered for you by a member of our team.

What is a stub?

The stub is the perforated part of the ticket that is removed at the time of sale. It normally contains the date, price, and title of an event. The number of stubs collected at the end of each business day equals the number of tickets sold for that day.

What is the difference between custom and standard rolls?

We carry a variety of Standard Rolls which are pre-printed. Please see our website to order roll tickets and view available options. DIY Rolls are custom printed to your exact specifications.

Do you offer ticket stock for Boca & Practical Automation printers?

Yes, we use the highest quality thermal papers and heat resistant inks as we fully understand the compatibility issues between the printer and tickets. We manufacture more than 50 million tickets a month running both day and evening shifts.

What number do I call and who do I request to speak with?

Please call our toll free number 877-426-5754 and ask to speak with the Worldwide Ticketcraft website team.