STEP 1: Download the QuickStart Guide

Please follow the steps in this guide to ensure proper installation of your printer.

Quickstart Guide

STEP 2: Download the Printer Driver

Every printer will need this before you proceed.

Printer Driver

STEP 3: Download the Prolific Driver (ONLY FOR USB CONNECTION)

Choose the computer operating system that will connect your printer. Select the corresponding driver to download. If you require assistance please call 1.877.426.5754 and ask for technical support.

Windows Vista Editions: Starter, Home Basic, Home Premium, Business, Enterprise, Ultimate


Windows XP Editions: Home Edition, Professional Edition, Media Center Edition, Professional x64 Edition


Windows 7 Editions: Home Premium, Professional, Ultimate, 64-bit


STEP 4: Choose Your Template

First Download a Blank Template to use with printer. Next Download a Sample Template for comparison.

1: Blank Template
2: Sample Template
Blank Standard Ticket (2"x5.5") Sample Standard Ticket (2"x5.5")
Blank Cinema Ticket (3.25"x2") Sample Cinema Ticket (3.25"x2")
Blank Wristband (1"x11") Sample Wristband (1"x11")
Blank Parking Sample Parking
Blank Credential Sample Credential
Blank Coat Check Sample Coat Check
Blank Merchandise Tag Sample Merchandise Tag

For a tutorial on Mail Merge please click here.

Additional Items

The additional downloads are only for use if recommended by technical support.


Bitmap Converter    
TTF Font Converter    
Printer Manual